Thank you for choosing our website for your domain consultation and brokerage services. We strive to provide the best domain names that align with your brand and exhibit a strong market presence.

We understand that sometimes circumstances may change, and you may need to request a refund. Our refund policy is designed to be fair and transparent. Please read the following policy carefully:

  1. Refund Eligibility:

    • Refunds are only applicable to transactions involving domain purchases facilitated through our platform.
    • Consulting and brokerage fees are non-refundable.

  2. Conditions for Refund:

    • You are eligible for a refund if the purchased domain does not meet the agreed-upon criteria or has undisclosed issues affecting its value or legality.
    • Refunds are not applicable for domains that were transferred or modified after the purchase.

  3. Refund Request Process:

    • To request a refund, please email us at

      • [H.Al-Kasasbeh] [Founder] [khankhanjilly10@gmail.com]

      [support@domainzila.com]

    • within [specific timeframe, e.g., 7 days] from the date of the domain transfer.
    • Include your name, contact information, domain name, and a detailed explanation of the issue necessitating the refund.

  4. Payment and Transaction Security:

    • We do not handle direct financial transactions between the buyer and seller.
    • Payments are processed through reputable and trusted platforms such as godaddy.com, Sedo.com, and DAN.com.
    • These companies ensure secure financial transactions and provide guarantees for both the buyer and seller.

  5. Responsibility for Domain Transfer:

    • Upon successful payment confirmation, we will initiate the domain transfer process to the buyer's designated account on the chosen platform.

  6. Communication and Support:

    • We are committed to providing timely support and transparent communication throughout the domain acquisition process.
    • If you encounter any issues or have questions, please don't hesitate to reach out to us.

  7. Exceptions:

    • In exceptional cases, we may consider refunds outside the stated policy at our discretion, taking into account specific circumstances.

Please note that our primary goal is customer satisfaction, and we will work diligently to address any concerns or issues you may have. We appreciate your trust in our services and look forward to assisting you in finding the perfect domain for your brand.

Sincerely,

[H.Al-Kasasbeh] [Founder] [khankhanjilly10@gmail.com]

[support@domainzila.com]

Visit Us

[71-75 Shelton Street Covent Garden London WC2H 9JQ UNITED KINGDOM]